Effective Date: August 10, 2026
These Terms of Service apply to services provided by Pedro’s Detailing. By requesting a quote, scheduling an appointment, paying a deposit, or authorizing us to begin work, you agree to these terms and any additional terms presented during booking through Urable.
Prices shown on our website are starting prices and may vary based on vehicle size, condition, service requirements, location, and requested additions.
Final pricing may be adjusted after the vehicle is inspected. If additional work or a price adjustment is required, we will request approval before performing the additional work.
Customers must provide accurate information about the vehicle’s size, condition, stains, pet hair, odors, paint condition, and other relevant concerns when booking.
Unless stated otherwise in writing, appointment deposits are nonrefundable and are applied toward the final service balance.
The deposit, cancellation, rescheduling, and no show policies presented and accepted during Urable booking are part of this agreement and control the appointment.
Pedro’s Detailing may reschedule an appointment because of unsafe weather, equipment failure, illness, vehicle access problems, or other circumstances outside our reasonable control. Any deposit will be transferred to the rescheduled appointment.
The customer must provide a safe and legal location where the service can be completed.
The customer must provide access to the vehicle and ensure that keys are available when required. The customer authorizes Pedro’s Detailing to start, move, or reposition the vehicle when reasonably necessary to complete the service.
The customer must remove cash, firearms, medication, jewelry, electronics, personal documents, and other valuable or sensitive items before the appointment. Pedro’s Detailing is not responsible for items left inside the vehicle unless responsibility is required by law.
The customer must disclose known mechanical problems, electrical problems, water leaks, loose parts, damaged trim, aftermarket modifications, repainted surfaces, failing clear coat, window tint concerns, or other conditions that could affect the service.
Pedro’s Detailing may inspect and photograph the vehicle before, during, and after the service to document its condition and the work performed.
We are not responsible for preexisting damage, loose or failing materials, worn components, defective parts, hidden damage, previous repairs, or conditions that become visible during normal cleaning.
This may include peeling paint, failing clear coat, loose trim, damaged leather, brittle plastics, cracked panels, failing tint, loose emblems, deteriorated fabric, damaged headliners, corroded components, or improperly installed aftermarket parts.
Customers should report any concern related to the completed service as soon as reasonably possible and provide photographs when requested so we can inspect the issue.
Pedro’s Detailing will perform each service using reasonable professional care. However, we do not guarantee perfect or like new results.
Some stains, odors, pet hair, scratches, water spots, etching, contamination, discoloration, and other defects may be permanent or may not be safely removable.
Odor removal cannot be guaranteed when the odor source remains inside the vehicle or involves mold, water intrusion, mechanical problems, contaminated insulation, or other hidden conditions.
Delicate or damaged materials may require limited cleaning to avoid causing further damage.
Paint correction is only available for vehicles with healthy and intact clear coat.
Our Paint Correction service is designed to remove approximately 80 to 90 percent of defects that can be safely corrected. Actual results depend on paint condition, thickness, age, previous repairs, and the depth of each defect.
We do not polish or correct oxidized paint. Vehicles with chalky or heavily faded paint, peeling or flaking clear coat, exposed base coat, or other signs of clear coat failure are not eligible.
Deep scratches that have penetrated the clear coat, rock chips, dents, severe etching, failing paint, and previous paint damage may remain. We will not remove a defect when doing so could compromise the clear coat.
Ceramic coatings and sealants improve gloss, water behavior, protection, and ease of maintenance. They do not make the vehicle scratch proof, water spot proof, rock chip proof, or maintenance free.
Coating performance and durability depend on vehicle use, storage, washing methods, environmental exposure, and proper maintenance.
Any specific warranty must be provided in writing and is subject to its stated maintenance requirements and exclusions.
Payment is due when the service is completed unless another arrangement has been approved in writing.
The customer is responsible for approved services, additions, applicable fees, and any remaining balance after the deposit is applied.
Pedro’s Detailing may photograph vehicles for inspection, service documentation, training, and quality control.
Vehicle photographs may also be used for marketing purposes unless the customer requests otherwise. We will make reasonable efforts to avoid displaying personal belongings or other sensitive information.
To the fullest extent permitted by California law, Pedro’s Detailing is not responsible for losses caused by preexisting conditions, undisclosed damage, defective components, customer supplied products, inaccurate information, or conditions outside our reasonable control.
Nothing in these terms limits responsibility that cannot legally be limited under California law.
These terms are governed by the laws of the State of California. Any legal proceeding related to these terms or our services must be brought in a court with proper jurisdiction in Merced County, California, unless applicable law requires otherwise.
We may update these terms when our services, policies, or legal obligations change. The updated version will be posted on this page with a revised effective date.
If any provision is found unenforceable, the remaining provisions will continue to apply.
Pedro’s Detailing respects your privacy. This Privacy Policy explains what information we collect through our website, contact forms, advertising, communications, and booking process.
We may collect:
Your name, telephone number, email address, service address, and contact preferences.
Vehicle information, requested services, appointment details, vehicle condition, photographs, and service history.
Messages, quote requests, reviews, feedback, and other information you provide.
Payment and transaction information. Full payment card information is generally processed by third party payment providers and is not directly stored by Pedro’s Detailing.
Website and device information such as your internet protocol address, browser type, device type, pages visited, referring website, approximate location, and interactions with our advertisements or website.
We collect information directly from you when you contact us, request a quote, schedule an appointment, complete a form, make a payment, communicate with us, or receive a service.
We may also collect information automatically through cookies, analytics tools, advertising tools, and similar technologies.
Information may also be received from service providers involved in booking, payment processing, website hosting, analytics, advertising, and customer communications.
We may use information to:
Provide quotes and detailing services.
Schedule and manage appointments.
Process deposits and payments.
Send appointment confirmations, reminders, updates, and service communications.
Respond to questions, complaints, and customer service requests.
Maintain service records and document vehicle condition.
Improve our website, advertising, services, and customer experience.
Measure advertising performance and website activity.
Prevent fraud, protect our business, enforce agreements, and comply with legal obligations.
We may share information with service providers that help us operate the business, including Urable, payment processors, Leadpages, Google Analytics, Google Ads, website hosting providers, communication providers, and professional advisers.
These providers may receive information only as reasonably necessary to perform services for us, comply with legal requirements, or protect legal rights.
We may also disclose information when required by law, court order, subpoena, government request, or when reasonably necessary to protect customers, employees, property, or the business.
We do not sell customer names, telephone numbers, email addresses, or service information for money.
Our website may use cookies and similar technologies to remember preferences, understand website activity, measure advertising results, and improve marketing.
Google and other third parties may collect information about website activity over time and across different websites for analytics, advertising measurement, and advertising purposes.
You can limit cookies through your browser settings. Disabling cookies may affect certain website features.
Some browsers provide a Do Not Track signal. Because there is no universally accepted standard for responding to these signals, our website may not respond to them.
You may control cookies and tracking through your browser, device, and applicable Google privacy settings.
We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.
We use reasonable administrative, technical, and physical safeguards to protect information. However, no website, communication system, or storage method can be guaranteed completely secure.
You may request access to, correction of, or deletion of personal information we maintain about you, subject to legal, accounting, security, and recordkeeping requirements.
You may opt out of promotional text messages by replying STOP. You may unsubscribe from promotional emails using the unsubscribe option provided in the message.
Appointment confirmations, payment notices, and other service related communications may still be sent when necessary to complete a requested service.
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Our website may link to third party websites or services. Pedro’s Detailing is not responsible for the privacy practices, content, or security of those third parties.
We may update this Privacy Policy when our practices, technology, or legal obligations change. Updates will be posted on this page with a revised effective date.
For questions about these terms, our privacy practices, or your personal information, contact Pedro’s Detailing through the contact information or contact form provided on our website.
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